FAQ's

What is my Mintie Lunchbox made of?

304 stainless steel. This is the stuff that professional kitchen equipment is made from. It is very robust, doesn't rust and will wash repeatedly. It will develop many small scratches on the surface as it is used. This will not affect its durability as there is no coating, it is just polished. Our pot lids and band are made of BPA free silicone and can be washed, heated, frozen without degradation, often a common problem with most commercial plastics.

What are my payment options?

You can buy on our website with Mastercard, Visa, Amex Credit and Debit Cards, Apple pay, Android pay, Paypal, or in Person

What are your shipping rates?

Please see our shipping page here

Is stainless steel food safe?

Yes, stainless steel will not contaminate your food in any way. We use Food Grade 304 stainless steel in our boxes which as been factory tested for food safety

Is it safe to put in the dishwasher?

Absolutely, wash as much as you like.

How should I wash the band and bag?

The band is made of silicone and can be washed up or placed in the dishwasher along with everything else. The bag is made of 100% cotton and should be washed on a gentle cycle in your washing machine or handwashed.

What does the 1 year guarantee cover?

We will happily replace the stainless steel parts if they are found to have any defects. They will last many years if looked after.

Where else can I buy a Mintie?

Please see out list of stockists here

Is Mintie suitable for children?

Our lunch boxes have been designed with everyone in mind, we hope that little kids and big kids alike will enjoy and benefit from using Mintie. However we do not not recommend our products for unsupervised use to children under 36 months due to chocking hazards. Mintie does not have any sharp edges, the lunchbox top and lid are rolled to prevent any scratches or nicks. Mintie is an awesome lunchbox but not a toy.

Where is Mintie made?

Our products are designed, assembled and packaged in Britain and made responsibly in China. 

Can I microwave Mintie?

Yikes NO please do not microwave Mintie, it will not end well! But Mintie is oven, freezer and dishwasher safe. Our pot lid is dishwasher and freezer safe but please don't put it in the

Can I recycle Mintie?

Yes. Both our stainless steel box, pot, lid and band can be recycled at most local recycling points, although we hope that your Mintie will last you many, many years before you need to do that. Our cotton bag can be recycled at local Clothing Banks.

Can I request a different shipping rate?

If you would like a different service, please
email us
or use the contact us page
https://environmentallife.co.uk/pages/contact-us